Client / User Terms & Conditions
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Client / User Terms & Conditions
Effective Date: [ Date]
Last Updated: [ Date]
By registering or using UnigoServices.com as a Client/User, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using the platform.
1. Definition
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“Client” or “User” refers to anyone using UnigoServices.com to hire, post jobs, or request services.
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“Service Provider” refers to registered professionals offering services on the platform.
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“Platform” or “UnigoServices.com” refers to the online marketplace managed by Infograph Technologies (Parent Company).
2. Eligibility
To use the platform as a client:
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You must be at least 18 years old.
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You agree to provide accurate and complete information during registration.
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You agree to comply with all applicable laws in your jurisdiction.
3. Account Registration
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Clients must create an account using a valid email and mobile number.
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You are responsible for maintaining the confidentiality of your account and for all activities under your account.
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UnigoServices.com reserves the right to suspend or terminate accounts found engaging in fraudulent or abusive activity.
4. Using the Platform
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Clients can post job requests, browse service listings, and hire providers.
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All communication and payments must occur within the platform for safety and accountability.
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Clients agree not to solicit or accept services or payments outside UnigoServices.com.
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You must treat service providers with professionalism and respect.
5. Payments
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Payments must be made through the platform’s secure payment gateway.
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UnigoServices.com may hold payments in escrow until the service is marked as completed.
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A service charge may apply for each transaction as displayed at the time of checkout.
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All refunds or cancellations are subject to the Refund & Dispute Policy of UnigoServices.com.
6. Service Completion and Feedback
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Once a project or task is completed, clients must confirm delivery within the platform.
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Clients are encouraged to leave fair and honest feedback for providers.
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False or misleading reviews may result in account suspension.
7. Disputes and Resolution
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In case of a disagreement, both parties must first attempt to resolve it amicably.
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If unresolved, the platform’s Dispute Resolution Team will review the case.
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The decision of UnigoServices.com shall be final in all platform-related disputes.
8. Prohibited Use
You may not use UnigoServices.com to:
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Post illegal, offensive, or misleading content.
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Request or promote adult, fraudulent, or prohibited services.
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Harass or defame any individual or group.
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Circumvent platform systems for off-platform deals.
9. Intellectual Property
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All content on UnigoServices.com (logos, text, design, data) belongs to the platform or its licensors.
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You may not reproduce or distribute any material without prior written permission.
10. Limitation of Liability
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UnigoServices.com acts only as a facilitator connecting clients and service providers.
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The platform is not responsible for service quality, delays, or any damages resulting from provider-client interactions.
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Maximum liability of UnigoServices.com shall not exceed the total service fee charged to the client for a particular transaction.
11. Account Suspension or Termination
UnigoServices.com reserves the right to suspend or terminate any account that:
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Violates these Terms and Conditions,
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Engages in fraudulent activity, or
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Harms the reputation of the platform.