⚙️ Service Listing & Quality Guidelines
Effective Date:
Last Updated:
At UnigoServices.com, we strive to maintain a high standard of service quality and professionalism. These guidelines define the expectations for all Service Providers who list and offer their services on the platform.
By creating a provider account or listing a service, you agree to comply with these standards.
1. Purpose
These guidelines are designed to:
Ensure that all listings are accurate, ethical, and professional.
Protect both Clients and Providers from fraud and misrepresentation.
Maintain the credibility and reputation of UnigoServices.com as a trusted service marketplace.
2. Service Listing Rules.
a. Accuracy and Honesty
All listings must provide clear, truthful, and complete information about the service.
Prices, delivery timelines, and deliverables must be accurate and realistic.
False claims, exaggerated results, or misleading titles/descriptions are strictly prohibited.
b. Category and Keywords
Services must be listed under the most appropriate category and subcategory.
Overuse of irrelevant keywords, tags, or brand names for ranking manipulation is not allowed.
c. Images and Media
All images, videos, or samples uploaded must belong to the provider or have proper usage rights.
Use of copyrighted, stolen, or misleading media is prohibited.
Adult or explicit content is strictly forbidden.
d. Pricing Transparency
Prices should reflect the full cost of the service, excluding only the platform’s standard service fee.
Providers must not request off-platform or hidden charges from clients.
3. Service Quality Standards
To maintain platform integrity, providers must ensure that:
Services are delivered on time and as per the description.
Communication with clients is professional, polite, and timely.
Any delays or challenges are communicated proactively.
Deliverables meet reasonable industry quality standards.
Repeated complaints or poor ratings may lead to account penalties or suspension.
4. Prohibited Services
UnigoServices.com prohibits listing or offering the following types of services:
🚫 Illegal, unethical, or fraudulent activities
🚫 Adult or pornographic content
🚫 Political or religious propaganda
🚫 Sale of weapons, drugs, or restricted goods
🚫 Academic cheating or fake document creation
🚫 Hacking, phishing, or data theft services
🚫 Anything violating copyright, trademarks, or laws
Violation of this section may result in immediate account suspension or permanent ban.
5. Communication and Conduct
Providers must:
Use the UnigoServices messaging system for all client communications.
Maintain respectful, non-abusive language at all times.
Avoid sharing personal contact information until officially allowed.
Never ask clients to make payments outside the platform.
6. Order Delivery Guidelines.
Providers must deliver work through the platform’s delivery system.
Late deliveries, poor-quality work, or plagiarism can result in penalties or refunds.
Providers must retain proof of delivery for dispute resolution purposes.
7. Reviews and Feedback
Feedback must reflect genuine experiences.
Providers may not pressure clients to give positive reviews or offer incentives for 5-star ratings.
Posting fake or paid reviews is a serious violation and may lead to permanent removal.
8. Intellectual Property and Ownership
Providers must respect all intellectual property rights.
Any use of copyrighted or trademarked materials without permission is strictly forbidden.
Clients retain ownership of the deliverables upon full payment, unless otherwise stated in writing.
9. Quality Monitoring and Penalties
UnigoServices.com continuously monitors service listings and user feedback to ensure compliance.
Violations may result in:
Warning notices
Temporary suspension
Permanent removal from the platform
Forfeiture of pending payments (in cases of fraud or serious violation)
10. Continuous Improvement
Providers are encouraged to:
Update their listings regularly to reflect new skills, pricing, or services.
Take client feedback seriously and strive to improve service quality.
Participate in platform training or verification programs (if available).